CPPCN 20260529002_Cancellation of Hardware Upgrade on EG5200 Series
Product Change Notification
Tracking No.: CPPCN 20260529002
Notification Date: May 29, 2026
Dear Valued Customer,
This Product Change Notification (PCN) serves as formal notice that Guangzhou Robustel Co., Ltd. has decided to cancel the hardware upgrade previously announced for the EG5200 series in CPPCN 20260402001.
The planned upgrade to 8 GB RAM and 64 GB eMMC has been suspended indefinitely due to fluctuations in the upstream component supply and adjustments to the product strategy.
The existing standard configuration of 4 GB RAM and 32 GB eMMC will remain unchanged. Robustel will continue to supply the current EG5200 series SKUs without any structural or component changes.
This cancellation will take effect on June 20, 2026. Please refer to the PCN for further details.
If you have any questions or require assistance with ordering, please feel free to contact us.
Sincerely,
The Product Management Team
Robustel
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