Features

RCMS Cloud

Basic

RCMS Cloud Essentials

RCMS Cloud Advanced

Captive Portal Pro

RobustLink (Device Management) Functions 

Dashboard

Total Devices by Status

Yes

Yes

Yes

Yes

Device Connection Type

Yes

Yes

Yes

Yes

Offline Devices

Yes

Yes

Yes

Yes

Devices by Group

Yes

Yes

Yes

Yes

Total Devices by Model

Yes

Yes

Yes

Yes

Total Devices by Carrier

Yes

Yes

Yes

Yes

Add/Remove Devices

Add Devices Manually

Yes

Yes

Yes

Yes

Add Devices in Bulk & View Import Status

Yes

Yes

Yes

Yes

Remove Devices

Yes

Yes

Yes

Yes

Export Device List

Yes

Yes

Yes

Yes

Single Device Status

Online Status

Yes

Yes

Yes

Yes

Connection Type

Yes

Yes

Yes

Yes

Device Information

Yes

Yes

Yes

Yes

Data Usage

Yes

Yes

Yes

Yes

Signal Strength

Yes

Yes

Yes

Yes

Battery and Call Status (only for devices that support these features)

Yes

Yes

Yes

Yes

Connection History

Yes

Yes

Yes

Yes

WAN/WWAN Latency

Yes

Yes

Yes

Yes

Location (GPS or Cell)

Yes

Yes

Yes

Yes

Device Reports

Yes

Yes

Yes

Yes

System Data

Yes

Yes

Yes

Yes

Link Data

Yes

Yes

Yes

Yes

Cellular Data

Yes

Yes

Yes

Yes

LAN Data

Yes

Yes

Yes

Yes

Route Tables

Yes

Yes

Yes

Yes

Firmware Version

Yes

Yes

Yes

Yes

Installed Apps

Yes

Yes

Yes

Yes

Syslog Generate & Export

Yes

Yes

Yes

Yes

Single Device Management

Firmware Over-the-Air (OTA)

N/A

Yes

Yes

Yes

RobustOS Apps Over-the-Air (OTA)

N/A

Yes

Yes

Yes

Configuration File Export

N/A

Yes

Yes

Yes

Configuration Over-the-Air (OTA)

N/A

Yes

Yes

Yes

Create and Apply Device Templates (Zero Touch)

N/A

Yes

Yes

Yes

Pre-Defined Actions (Reboot, Switch Connection, etc)

N/A

Yes

Yes

Yes

Remote Access (HTTPS, SSH, Telnet, RDP)

N/A

Yes

Yes

Yes

Remote Command Line (CLI) Access

N/A

Yes

Yes

Yes

Configure & Export Device Alerts

N/A

Yes

Yes

Yes

View Captive Portal Current Clients & Session History

N/A

N/A

N/A

Yes

Group Device Management

Assign Devices to Groups

Yes

Yes

Yes

Yes

Assign Users to Device Groups

Yes

Yes

Yes

Yes

Batch Firmware Over-the-Air (OTA)

N/A

Yes

Yes

Yes

Batch RobustOS Apps Over-the-Air (OTA)

N/A

Yes

Yes

Yes

Batch Configuration Over-the-Air (OTA)

N/A

Yes

Yes

Yes

Create and Apply Device Templates (Zero Touch)

N/A

Yes

Yes

Yes

Remote Reboot

N/A

Yes

Yes

Yes

Configure & Export Device Alerts

N/A

Yes

Yes

Yes

Device Location

Full Device Location Tracking Based On LBS or Base Station

N/A

Yes

Yes

Yes

View the Geographic Information of Device

N/A

Yes

Yes

Yes

View the Location of  Some Devices Based On the Filter

N/A

Yes

Yes

Yes

Zero Touch

Add Custom Device Templates (Zero Configuration)

Yes

Yes

Yes

Yes

Edit, Copy, or Delete Device Templates

Yes

Yes

Yes

Yes

Apply to Devices or Cancel Applications that Have Not Taken Effect

N/A

Yes

Yes

Yes

Export Application Logs of Device Template

N/A

Yes

Yes

Yes

Custom Report

Add Custom Reports

Yes

Yes

Yes

Yes

Edit or Delete Reports

Yes

Yes

Yes

Yes

Edge2Cloud

View Edge2Cloud Overview

Yes

Yes

Yes

Yes

Add Custom Point Tables

Yes

Yes

Yes

Yes

Edit or Delete Point Tables

Yes

Yes

Yes

Yes

Export Point Table As an Excel File or JSON File

Yes

Yes

Yes

Yes

Forward to Gateway & View Forward Status

N/A

Yes

Yes

Yes

Export Point Table Forward Records

N/A

Yes

Yes

Yes

Passenger WiFi

View Passenger WiFi Overview

Yes

Yes

Yes

Yes

Create Custom Portal Template

Yes

Yes

Yes

Yes

Edit or Delete Template

Yes

Yes

Yes

Yes

Export WiFi Session Report 

Yes

Yes

Yes

Yes

Add/Remove Devices to Template Group

Yes

Yes

Yes

Yes

Move Devices To Other Template Group

Yes

Yes

Yes

Yes

Export Device List/Session History

Yes

Yes

Yes

Yes

Configure Multi-language Template

Yes

Yes

Yes

Yes

Set Session Settings on Devices

N/A

N/A

N/A

Yes

Update Template on Devices

N/A

N/A

N/A

Yes

View Current Clients

N/A

N/A

N/A

Yes

View Latest Session History

N/A

N/A

N/A

Yes

Alert Center

View and Export Alert Events

Yes

Yes

Yes

Yes

Mark Alert Events As Read

Yes

Yes

Yes

Yes

Create Alert Rule

Yes

Yes

Yes

Yes

Set Alert Level As Critical/Major/Minor/Notice Level

Yes

Yes

Yes

Yes

Enable/Disable Alert Rule Display Status

Yes

Yes

Yes

Yes

Device Tags

Add Custom Tags

Yes

Yes

Yes

Yes

Edit or Delete Tags

Yes

Yes

Yes

Yes

User Activity Log

View and Export Activity Logs

Yes

Yes

Yes

Yes

View Alert Emails

View and Export Alert Email Records

Yes

Yes

Yes

Yes

Features

RCMS Cloud

Basic

RCMS Cloud Essentials

RCMS Cloud Advanced

Captive Portal Pro

RobustVPN (Device Connectivity) Functions

Dashboard

Total Devices by VPN Status

Yes

Yes

Yes

Yes

Total Users by VPN Status

Yes

Yes

Yes

Yes

Available VPN Data Pool

Yes

Yes

Yes

Yes

Total Devices by VPN Group

Yes

Yes

Yes

Yes

Total VPN Enabled Devices Offline

Yes

Yes

Yes

Yes

VPN Group Management

Add VPN Group and Set VPN Region

Yes

Yes

Yes

Yes

Add Devices to VPN Group

Yes

Yes

Yes

Yes

Add Users to VPN Group

Yes

Yes

Yes

Yes

Edit or Delete VPN Group

Yes

Yes

Yes

Yes

Set VPN Group as Virtual IP only or Virtual IP + Subnet

Yes

Yes

Yes

Yes

Start/Stop VPN

N/A

N/A

Yes

Yes

Set VPN Group Data Limit

N/A

N/A

Yes

Yes

Remote VPN Access with Desktop Client

N/A

N/A

Yes

Yes

Configure Virtual Network Settings

N/A

N/A

Yes

Yes

VPN Alerts

N/A

N/A

Yes

Yes

VPN Connectivity Logs

N/A

N/A

Yes

Yes

Use VPN to Operate and Maintain Endpoint Device

N/A

N/A

Yes

Yes

Activity Log

View and Export Activity Logs

Yes

Yes

Yes

Yes

View Alert Emails

View and Export Alert Email Records

Yes

Yes

Yes

Yes

Features

No Operations Console

Operations Console

Operations Console Functions

Dashboard

Installed Devices

N/A

Yes

Online Devices of Installed Devices

N/A

Yes

Total Data Used by Installed Devices (Rolling 30-day Statistics)

N/A

Yes

Average Uptime (Rolling 30-day Statistics)

N/A

Yes

Installations Performed (Rolling 30-day Statistics)

N/A

Yes

Devices Location Map

N/A

Yes

Goto Critical Sections by Shortcuts

N/A

Yes

View the Current License Status

N/A

Yes

Provisioning

Create Scope of Work (SOW)

N/A

Yes

Preview Scope of Work (SOW)

N/A

Yes

Download Scope of Work (SOW)

N/A

Yes

Edit or Delete Scope of Work (SOW)

N/A

Yes

Installation

Register Installation

N/A

Yes

Edit or Delete Installation Records

N/A

Yes

Tech Support

Connection Diagnosis

N/A

Yes

View and Export Rolling 30-Day Connection History

N/A

Yes

View and Export Last 20 Connection Log Entries

N/A

Yes

LED Test (only for devices that have USR LED)

N/A

Yes

View and Export Results History of LED Test

N/A

Yes

Generate the Remote Access Links

N/A

Yes

View and Export Link History

N/A

Yes

View SMS Test Documentation

N/A

Yes

Wireshark Trace

N/A

Yes

Speed Test

N/A

Yes

Commercial

View and Export Site List

N/A

Yes

Edit or Delete Site List

N/A

Yes

Total Data Usage Consumed by Installed Devices (Rolling 30-Day Commercial Data Usage)

N/A

Yes

Total Installed Devices (Rolling 30-Day Commercial Data Usage)

N/A

Yes

Average Estate-wide Data Usage (Rolling 30-Day Commercial Data Usage)

N/A

Yes

Set Global Data Limit Settings

N/A

Yes

View and Export the Cumulative Data Usage of Site

N/A

Yes

View and Export the Uptime of Site

N/A

Yes

Estate Logs

View and Export Logs

N/A

Yes

Set Event Priority Settings

N/A

Yes

Enable or Disable Event

N/A

Yes

Set Event Notification Settings

N/A

Yes

Settings

Auto-Installation Settings

N/A

Yes

Batch Auto-Install

N/A

Yes

RCMS Platform Wide Functions

Account & User Functions

User Management

Invite new users, change roles/permissions and disable access.

Role Management

Create new roles/permissions to limit/add functionality

License Management

Allocate licenses to a device or in bulk & purchase new licenses

Billing History

A historical view of purchases and allocations by device and date

Platform Support Functions

Platform Notifications

Maintenance, critical item and update notifications upon login

Release Notes

A historical list of platform release notes by date and version

FAQ

Simple troubleshooting questions for self-service support

Downloadable Resources

Downloadable documentation and tools

RCMS App Center

Firmware Library

View and download the latest firmware and release notes

RobustOS Apps Library

View all available RobustOS Apps and download documentation only

E2C Apps Library

View and download the latest E2C Apps and release notes

Custom Apps

Upload and manage any custom developed RobustOS Apps