Robustel Model Names, Device Part Numbers and Order Codes

Understand Robustel Model Names, Device Part Numbers and Order Codes

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When reading a datasheet or checking an order, you may see a Model Name, a Device Part Number and an Order Code. These identify the product model, the specific device variant and the ordering configuration, respectively. Devices with the same Model Name may have different frequency bands or other specifications. Orders for the same Device Part Number may include different accessories, packaging or preloaded configurations.

What each identifier means

Model Name

The product model designation, such as M1200-4L or EG5200-A5CAZ-NU. The level of detail varies by product: one Model Name may correspond to one or more Device Part Numbers.

Device Part Number (PN)

Identifies a specific device variant and begins with B, for example B033702. Use it to check variant-specific specifications, including cellular frequency bands.

Part numbers for accessories begin with E.

Order Code

Identifies a specific ordering and delivery configuration and begins with A, for example A003300703. It can cover the device, accessories, packaging and configuration requirements before delivery.

One Model Name can have different Device Part Numbers

For example, the following two M1200-4L variants share a Model Name but have different Device Part Numbers and cellular frequency-band combinations.

M1200-4L

B033702
Frequency-band variant for Europe, the Middle East, Africa and Southeast Asia.

B033701
Frequency-band variant for Australia, New Zealand and Latin America.

The name M1200-4L alone does not identify which frequency-band combination a device supports. Check its Device Part Number against the corresponding specifications. Regional names distinguish frequency-band variants; select the variant that matches the mobile network you intend to use.

Other products use more detailed full model names. For example, EG5200-A5CAZ-NU corresponds to B120002 in the ordering table. Keep the full Model Name when identifying this variant; EG5200 alone is not enough.

Check the model-to-part-number relationship in the specific product's datasheet and ordering table. Do not assume a one-to-one relationship across all products.

One Device Part Number can have multiple Order Codes

Both standard ordering configurations below contain the B120002 device, with Model Name EG5200-A5CAZ-NU. Their included accessories differ.

Order CodePackage contents
A0120000101 × B120002 device
1 × DIN rail mounting kit
A0120000051 × B120002 device
1 × DIN rail mounting kit
2 × Wi-Fi antennas
1 × power adapter

These two Order Codes refer to the same Model Name and Device Part Number. In this example, the different Order Codes identify different accessory bundles, not different devices.

In addition to accessories, changes to the following delivery requirements require a different Order Code:

  • Packaging;
  • Preloaded configuration files;
  • SIM card installation before delivery;
  • Other customer-specific delivery requirements.

Each Order Code uniquely identifies a specific ordering and delivery configuration. Any change to that configuration requires a different Order Code, even removing one accessory. If the device itself remains unchanged, its Device Part Number can remain the same. Different Order Codes alone do not establish a difference in device hardware.

Why an Order Code may not appear online

Robustel datasheets list standard Device Part Numbers and Order Codes. They do not list every customer-specific ordering configuration.

When a customer has special requirements, Robustel creates an Order Code for the agreed ordering and delivery configuration and provides it to the customer. The customer can continue using that Order Code to order the same configuration.
The code may not appear on the website, in public datasheets or in other online documents. Its Device Part Number may still identify a standard product covered by those documents.

To find technical documentation and product information, use the Model Name and Device Part Number: find the product, then check the specific variant. An unsuccessful search for a custom Order Code does not mean that product documentation is unavailable.
Check accessories, packaging and preloaded configuration against the requirements agreed for that Order Code. Do not substitute the package contents of a different standard Order Code from the datasheet.

For custom ordering or delivery requirements, contact the Robustel sales team.

Which identifier to use

Your taskWhat to check
Find product documentationStart with the Model Name, then use the Device Part Number to check the specifications for the exact variant.
Compare device variantsCompare Device Part Numbers and specifications, rather than Model Names alone.
Confirm an order and its delivery contentsCheck the Order Code and its device part number, accessories, packaging and preconfiguration requirements.
Reorder the same configurationUse the Order Code provided for that configuration and check the associated delivery requirements. A Model Name or Device Part Number alone does not fully specify the original delivery configuration.