View EV8100 Call Records in RobustLink

View EV8100 Call Records in RobustLink

Call Records shows the voice call history for an EV8100 device. Use it to review call activity and investigate failed calls.

Before you begin: Sign in to the RCMS company containing the EV8100 and identify the device. Voice functions must be enabled and call activity must have occurred for records to appear.

Review call records

  1. In RobustLink, open View All Devices and select the EV8100's serial number.
  2. Open Call Records. The list shows the past month by default.
  3. Use Call Mode to filter the records if needed. Review the start and end times, duration, call type and status.
  4. For a failed call, check Failure Reason for the available detail. Use the page controls to browse further records.

Export records

Select EXPORT to download the displayed call records and check your browser's downloads.

Warning: Call records can include phone numbers. Store exports securely and share them only with authorised people.