View and Export the RCMS OpenAPI Calling Log

View and Export the RCMS OpenAPI Calling Log

The API Calling Log records API requests associated with your RCMS company account. Use it to review activity from an integration or export records for investigation.

Before you begin: Sign in to the RCMS company account whose API activity you want to review and ensure your role can access OpenAPI.

View API activity

  1. Select Support in the top navigation and open OpenAPI.
  2. Select the API Calling Log tab.
  3. Review the entries. The list includes the time, API, client name and client ID.

For example, find requests associated with your integration's client name to investigate its recent activity.

Export the log

  1. In API Calling Log, select EXPORT.
  2. Check your browser's downloads for the exported file.

Treat exported logs as operational records and share them only with people who need them. To create a client and access the API reference, see Create an OpenAPI Client in RCMS.