Batch import lets you add multiple devices to your RCMS company account using a spreadsheet. It is useful when onboarding a fleet: prepare the device details once, import the file, and review the result in RobustLink.

Adding devices to RCMS is one part of connecting them. Each device must also have RCMS enabled and network access to the cloud. See Connect a RobustOS Router to RCMS Cloud.

Before you begin

• Sign in to the correct RCMS company account with permission to add devices.
• Collect the serial number and MAC address or IMEI for each device. You can find these identifiers on the device label.
• Check the device operating system and the area where each device is located.

Download and complete the template

1. In RobustLink, select Add/Remove Devices.
2. Click the arrow next to Add and select Batch Import.
3. In the dialog, select download the template.
4. Open the downloaded spreadsheet and enter one device per row on its Data tab. Remove the example rows and follow the instructions in the Introduction tab.

For each device, enter SN, DeviceName, DeviceOS and DeviceArea, and provide at least one of MAC or IMEI. Use the operating-system and area values provided in the template. Device descriptions and tags are optional.

Example: To identify an R1520 installed at Site A, enter the following values in one row of the Data sheet:

• SN: the serial number printed on that device.
• DeviceName: R1520-Site-A.
• DeviceDesc: Site A gateway (optional).
• MAC or IMEI: the corresponding identifier printed on that device.
• DeviceOS: RobustOS.
• DeviceArea: choose the applicable area from the template, such as Australia for a device in Australia.
• DeviceTags: an optional tag, such as SiteA.

Replace the example name, description, area and tag with values that identify your own device. Enter its actual identifiers; do not use another device's serial number, MAC address or IMEI.

Keep serial numbers unique, use letters and numbers only, and do not leave blank rows between device entries. The template specifies a maximum of 50 characters for SN, 30 for DeviceName and 200 for DeviceDesc.

Import the devices

1. Save the completed spreadsheet in its Excel format.
2. Return to the batch import dialog, click Import and select the completed file.
3. Click Save to submit the import.
4. On the Add/Remove Devices page, select Batch Status to review the results. Review Type, Status and Error Message for each entry; use the search field or filters to find the records you need.

The example below shows an Add record with a Success status for an R1511 device. Use the search and filters to locate your own records.

If an entry fails, check the required fields, the device identifiers and the template instructions, correct the file, and retry the affected entries.