How to Update EG Series Device via USB
This guide explains how to update your EG Series/RobustOS Pro device using a USB drive with the firmware package mg460-uuu-udisk-upgrade-2.1.5.tgz. Here take MG460 for example.
⚠️ Important Warning
CAUTION: This process will restore the device to factory settings. All stored applications and data will be erased during this procedure. Please backup any important data before proceeding.
Prerequisites
- USB drive (formatted FAT32)
- Firmware package, for example: mg460-uuu-udisk-upgrade-2.1.5.tgz
- Computer to prepare the USB drive
- Physical access to the MG460 device
File Preparation
- Extract the mg460-uuu-udisk-upgrade-2.1.5.tgz file
- Copy the extracted folder to your USB drive. The file structure should look exactly like this:
D:\
└───mg460-uuu-udisk-upgrade
bootconfig.bin
burn-uboot-only.bat
extend-mg460.squashfs
gpt_backup0.bin
gpt_main0.bin
imx8mp-evk.dtb
initrd.img
MG460_EMMC_Partitions_EMMC64GB_V0.1_20240123.xlsx
SHA256SUM
SHA256SUM.sig
system-mg460.squashfs
u-boot-imx8mp-DDR4GB.bin
uuu.exe
vmlinuz
Update Procedure
- Ensure the device is powered off
- Insert the prepared USB drive into the device's USB port
- Power on the device
- The update process will begin automatically
- During the process, LEDs will show various flashing patterns
- Completion Indicator: The update is complete ONLY when you see all LEDs flash one by one in sequence
- Once you see this sequential LED pattern, remove the USB drive
- The device will automatically begin its boot process
Important LED Behavior Note
- Various LED patterns will occur during the update process - this is normal
- Do not remove the USB drive until you see the completion pattern
- Completion Pattern: All LEDs blinking one after another in sequence
After Update
- Device will start booting automatically
- System will be restored to factory settings
- Reconfigure any custom settings as needed
Support
If you encounter any issues during the update process, please contact technical support.
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