Create an RCMS Cloud Company Account

Create an RCMS Cloud Company Account

Create a company account in RCMS Cloud and sign in to start managing your devices. This guide describes the global RCMS Cloud registration page.

Before you begin

  • Have your company name, user name, email address and country ready.
  • RCMS requires a Microsoft account to authenticate your login. If your registration email address is not associated with one, the registration page says you will be invited to create a free Microsoft account when you follow the link in your registration email.
Already part of a company? This process registers a company account. Ask your company administrator to invite you to the existing company account before registering another company.

Register your company

  1. Open RCMS Cloud and select SIGN UP.
    RCMS Cloud entry page with LOGIN and SIGN UP buttons
    On the RCMS Cloud entry page, select SIGN UP to register a company account.
  2. Enter the required Company Name, User Name and Email Address, then select your Country. The user name entered here is the company administrator's account name. For example, the form below uses Example Company, Alex Morgan, alex@example.com and Great Britain; enter your own details.
    RCMS registration form showing company name, user name, email address, country, CAPTCHA and agreement checkbox
    Example registration details. Enter your own company name, user name, email address and country. Complete the CAPTCHA and agreement before registering.
  3. Complete the CAPTCHA verification. Read the linked RCMS Terms of Services and Privacy Policy, then select the agreement checkbox if you agree.
  4. Select REGISTER ACCOUNT. Follow the instructions in your registration email to continue.

If the registration email does not arrive

  1. Check the Spam or Junk Email folder for the registration or invitation email.
  2. Ask your company's email administrator to check whether the message was quarantined or blocked by the mail security gateway or filtering policy, including policies affecting the registration email. Provide the email address used for registration and the approximate registration time.
  3. If the email still cannot be found, contact Robustel Support for assistance.

Sign in

  1. Return to RCMS Cloud and select LOGIN.
  2. Complete the Microsoft sign-in prompts for the account associated with your RCMS registration.

Set up multi-factor authentication

Microsoft Authenticator app icon

Important: Microsoft Authenticator
If you are prompted to use Microsoft Authenticator for multi-factor authentication (MFA), install it on your phone and follow the setup prompts shown during sign-in. The available verification methods and prompts depend on the account and its security settings.

  1. Download the app for iOS or Android from the official Microsoft Authenticator download page.
  2. Add the Microsoft account used to sign in by following Microsoft's account setup instructions. Choose the instructions for your account type and follow the prompts.
  3. When asked to verify a sign-in, open Authenticator and complete the verification shown. See Microsoft's sign-in instructions.

Check the result

After completing registration and authentication, sign in to RCMS Cloud and check that you can access your company account. Once signed in, open Account > Company Account to view your company information.

Next steps

Next, connect a RobustOS router to RCMS Cloud or invite another user to your company account.