FAQ
Does the cellular gateway support entering a PIN code?
Yes, supported, please navigate the WEBUI to Interface -> Cellular -> SIM -> General Settings -> PIN Code, and entering the PIN code of the SIM card accordingly.
Can link failover when signal is poor?
Yes, you need to install lm-csq.rpk. When CSQ is lower than the set threshold, the link will be switched.
Can I use a private Docker image registry?
A: Yes, RCMS Docker Manager supports adding both public Docker Hub and your private Docker image repositories, facilitating the management and deployment of internally developed applications.
Which Robustel gateway models are supported by RCMS Docker Manager?
A: RCMS Docker Manager primarily supports Robustel edge computing gateways running RobustOS Pro with Docker functionality, such as the EG5120 series. For specific supported models, please refer to official Robustel documentation or contact technical ...
Can I limit who can see my devices?
A: By using device groups you can limit the amount of access registered users on your account can have with certain devices. For example if you have a specific set of devices that can only be handled by a senior employee you can only assign that user ...
Why is my device showing as unregistered?
A: The status column in the device view screen shows if a device has ever been able to successfully connect to RCMS. If a device is Unregistered then no other information will flow to the platform. If you are sure your device has an internet ...
Can I add devices to RCMS in bulk?
A: Devices can be added in RCMS individually or in batches. To add devices in batches click the arrow button next to the ADD button in Add/Remove devices to show the Batch Import option. From there you can download a .xlsx template that can be ...
Is Docker installed on my device by default?
A: No, but it will be automatically installed when the Container Monitoring App is installed. You don't need to install it manually.
Can I activate the RCMS App via SMS?
A: Yes, for devices already in the field it is possible to install and activate the RCMS App remotely using SMS
Where can I get the latest RCMS App?
A: The latest RCMS Apps can be found under System> Software Update> App Center in the device webUI or RCMS - App Center in the RCMS Platform alternatively contact support@robustel.com