Modem & Router
How to Override DNS
Overview If the gateway cannot connect to services via domain names, such as RCMS connection and NTP time synchronization failures (see the logs below), but the SIM card is registered and can ping the public IP address, troubleshooting can be done by ...
How to Control Digital Output (DO) via SMS
Overview Remote control of Digital Outputs (DOs) offers flexibility and convenience in managing connected devices. One commmon method is through a centralized management system, such as RCMS, which provides a web-based interface to monitor and ...
How to Generate System Diagnostic Data on RobustOS
Overview If you encounter any problems while using the Robustel device, please follow the steps below to troubleshoot. Steps 1. Reproduce the problem Please try to reproduce the problem as much as possible. If you cannot reproduce it, please save the ...
How to Enable RCMS via SSH CLI?
Overview This guide outlines the steps to enable RCMS using SSH CLI commands. Ensure you have SSH access and admin credentials. Steps Connect via SSH Make sure SSH is enabled. Open the firewall for either remote SSH or local SSH as applicable. Enable ...
R3000LG Using Base Station TLS to Connect to Loriot Guide
R3000LG Using Base Station TLS to Connect to Loriot Guide Overview This guide is designed to assist users in configuring the R3000LG device to connect to the Loriot LoRaWAN network server using the Base Station TLS protocol. The following steps will ...
RobustOS Configuration Guide (RCMS / FW / Ping Detection)
Overview This guide outlines the complete process for configuring and upgrading cellular gateway devices across three stakeholder companies: Device Holder (Stock Manager & Main Player) Customers (End Users) Monitoring Company (RCMS Server Operator) ...
How to Enable Ping Detection via Config/Profile XML File
Overview This guide explains how to configure ping detection using a config.xml file, which can be deployed via: RCMS platform Web UI USB drive Complete Ping Detection Configuration Block <ping> <enable>true</enable> ...
How to Setup Ping Detection via Web UI
Overview This guide explains how to configure ping detection for monitoring network connectivity on your cellular gateway device. Prerequisites Web UI access to the device Network server addresses for ping detection WWAN (cellular) interface ...
How to Update Firmware via Web UI
Prerequisites Device web interface access Latest firmware file Stable network connection Update Process Direct Steps Access the device web interface Navigate to System > Update Click "Choose File" and select firmware Click "Update" button Accept the ...
How to Set up Ping Detection
Why Ping Detection is Critical Ping detection serves as an essential keep-alive mechanism for your RCMS (Remote Cloud Monitoring Solution) connectivity. This feature: Actively monitors real-time connectivity to the RCMS platform Identifies network ...
Understanding 5G Performance Factors in Mobile Networks
Bandwidth Impact on 5G Performance The allocated bandwidth significantly influences 5G network performance: Narrow bandwidth (e.g., 3MHz) severely limits theoretical maximum speeds (15-25 Mbps) Standard 5G deployments typically utilize much wider ...
How to Update Firmware via USB
Prerequisites Device with USB update support USB flash drive (FAT32 formatted) Key file for authentication Latest firmware file Device access for initial setup Device Preparation Enable USB Update Feature Access device web interface Navigate to ...