RCMS
How to Remotely Access a PLC/Camera via Robustel RCMS using RobustVPN
Overview This guide details how to securely access downstream devices, such as PLCs or Cameras, connected to a Robustel router (e.g., R1510, EG5120) from a remote location. By leveraging the Robustel Cloud Manager Service (RCMS) and its RobustVPN ...
How to Enable Automatic License Renewal in RCMS?
Overview This guide provides step-by-step instructions on how to enable the automatic license renewal feature in the Robustel Cloud Management Service (RCMS). Activating auto-renewal ensures that your device licenses are automatically renewed to ...
How to Configure Alert Emails in Robustel Cloud Manager Service (RCMS)?
Overview This guide explains how to configure email alerts within the Robustel Cloud Manager Service (RCMS). Users who have already configured their SMTP server settings but are still not receiving email notifications for device alerts (such as ...
How to Setup Multi-Factor Authentication in RCMS?
Background Microsoft has announced Phase 2 of its mandatory MFA (Multi-Factor Authentication) rollout for Azure beginning 1 October 2025. RCMS uses Microsoft Entra ID (formerly Azure Active Directory) for authentication. To align with best-practice ...
How to Buy Licenses and Data Usage Online via RCMS?
Introduction The Robustel Cloud Manager Service (RCMS) allows users to purchase licenses and data packages online through the RCMS platform. This guide outlines the steps to buy additional licenses and data usage based on the provided screenshots ...
How to Allocate Licenses to End Customers via RCMS Distributor Console?
Introduction Distributors can use the Robustel Cloud Manager Service (RCMS) Distributor Console to allocate licenses to end customers efficiently. This guide provides a step-by-step process based on the provided screenshot of the "My Customers" page. ...
How to Integrate RCMS API with Python
Project Setup 1. Create project directory: mkdir rcms_api cd rcms_api 2. Install required dependencies with pip for e.x.: python -m pip install requests 3. Create main client file rcms_client.py: import hashlib import hmac import json import time ...
How to Enable RCMS via Configuration File
Overview This guide explains how to configure RCMS settings using a config.xml file, which can be deployed via: Web UI USB drive Complete RCMS Configuration Block <rcms> <enable>true</enable> <rlink_enable>true</rlink_enable> ...
How to Enable RCMS via SMS
Prerequisites 1. Device mobile number 2. Admin credentials 3. RCMS server details: Server IP/URL Port number Primary server IP for ping detection SMS Configuration Command Send the following SMS command to the device: admin:admin; set rcms enable ...
How to Enable RCMS via Web UI
Prerequisites Device web interface access RCMS server details (if using private network): Server URL/IP Port number Network ping server address Configuration Process Step-by-Step Instructions 1. Access device web interface 2. Navigate to Services > ...
How to Update Firmware via RCMS
Prerequisites 1. Device must be: Registered in RCMS platform Connected to RCMS Online status Update Process Step-by-Step Instructions 1. Access RCMS platform 2. Locate the device: Through Groups navigation OR use "View All Devices" and search by: ...
How to Set up Remote Device Access with RobustVPN
This guide explains how to configure remote access to devices (like web interfaces) through RobustVPN. Prerequisites RCMS account Robustel Gateway with RCMS connection Device with web interface in router's LAN PC for remote access Configuration Steps ...