RCMS
How to Install and Activate RCMS via SMS on Robustel Gateways
Overview At present, there are many devices in customers' production environments which use legacy platforms such as RobustLink 2.0 or RobustVPN 1.0. Before December 2019, Robustel devices were not shipped with the Robustel Cloud Manager Service ...
How to Manually Allocate RCMS Licenses to Your Devices
Overview This guide is designed for new RCMS users who have purchased licenses and need to assign them to specific hardware. Many users assume licenses are automatically linked upon purchase; however, to ensure flexibility, RCMS requires a manual ...
How to Streamline IoT Gateway Deployment with Robustel Zero-Touch Provisioning (ZTP)
Summary Manually provisioning thousands of IoT devices is slow, expensive, and error-prone. This guide introduces Robustel Zero-Touch Provisioning (ZTP), a powerful solution that uses automation and centralized management to solve these challenges. ...
How to Connect Your Device to RCMS
Overview This guide explains how to connect a Robustel device to Robustel Cloud Manager Service (RCMS) for centralized remote management and monitoring. It applies to users who need to prepare device connectivity, add a gateway to the RCMS platform, ...
How to Configure Email Alerts for Device Connectivity and Power Loss in RCMS
Overview In mission-critical IoT applications, immediate awareness of a device going offline is essential for minimizing downtime. This guide explains how to configure Robustel Cloud Manager Service (RCMS) to send email notifications when a gateway ...
How to Remotely Access a PLC/Camera via Robustel RCMS using RobustVPN
Overview This guide details how to securely access downstream devices, such as PLCs or Cameras, connected to a Robustel router (e.g., R1510, EG5120) from a remote location. By leveraging the Robustel Cloud Manager Service (RCMS) and its RobustVPN ...
How to Enable Automatic License Renewal in RCMS?
Overview This guide provides step-by-step instructions on how to enable the automatic license renewal feature in the Robustel Cloud Management Service (RCMS). Activating auto-renewal ensures that your device licenses are automatically renewed to ...
How to Configure Alert Emails in Robustel Cloud Manager Service (RCMS)?
Overview This guide explains how to configure email alerts within the Robustel Cloud Manager Service (RCMS). Users who have already configured their SMTP server settings but are still not receiving email notifications for device alerts (such as ...
How to Setup Multi-Factor Authentication in RCMS?
Background Microsoft has announced Phase 2 of its mandatory MFA (Multi-Factor Authentication) rollout for Azure beginning 1 October 2025. RCMS uses Microsoft Entra ID (formerly Azure Active Directory) for authentication. To align with best-practice ...
How to Buy Licenses and Data Usage Online via RCMS?
Introduction The Robustel Cloud Manager Service (RCMS) allows users to purchase licenses and data packages online through the RCMS platform. This guide outlines the steps to buy additional licenses and data usage based on the provided screenshots ...
How to Allocate Licenses to End Customers via RCMS Distributor Console?
Introduction This guide explains how distributors can allocate RCMS licenses to end customers through the Robustel RCMS Distributor Console. It applies to distributor administrators who need to assign purchased license quotas or product licenses to ...
How to Integrate RCMS API with Python
Project Setup 1. Create project directory: mkdir rcms_api cd rcms_api 2. Install required dependencies with pip for e.x.: python -m pip install requests 3. Create main client file rcms_client.py: import hashlib import hmac import json import time ...
How to Enable RCMS via Configuration File
Overview This guide explains how to configure RCMS settings using a config.xml file, which can be deployed via: Web UI USB drive Complete RCMS Configuration Block <rcms> <enable>true</enable> <rlink_enable>true</rlink_enable> ...
How to Update Firmware via RCMS
Prerequisites 1. Device must be: Registered in RCMS platform Connected to RCMS Online status Update Process Step-by-Step Instructions 1. Access RCMS platform 2. Locate the device: Through Groups navigation OR use "View All Devices" and search by: ...
How to Set up Remote Device Access with RobustVPN
This guide explains how to configure remote access to devices (like web interfaces) through RobustVPN. Prerequisites RCMS account Robustel Gateway with RCMS connection Device with web interface in router's LAN PC for remote access Configuration Steps ...
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