Account & Administration
Manage an OpenAPI Client in RCMS
Manage an RCMS OpenAPI client when an integration's name changes, you need to stop its access, or the client is no longer required. The client list contains a separate entry for each API client. Before you begin: Sign in to the correct RCMS company ...
View and Export the RCMS OpenAPI Calling Log
The API Calling Log records API requests associated with your RCMS company account. Use it to review activity from an integration or export records for investigation. Before you begin: Sign in to the RCMS company account whose API activity you want ...
Create an OpenAPI Client in RCMS
RCMS OpenAPI lets an external system use supported RCMS API operations. Create a client to obtain the credentials needed for an integration, and use the API manual to find the available operations. Before you begin: Sign in to the correct RCMS ...
Manage a Custom Role in RCMS
A custom role determines which RCMS functions its assigned users can access. Update a role when a team's responsibilities change, or remove it when it is no longer needed. Changes to permissions affect all users assigned to the role, so review them ...
View Billing History in RCMS
Billing History brings your company's RCMS transactions and licence activity together. Use it to find records for a period or operator and inspect the licence details associated with a consumption entry. Before you begin: Sign in to RCMS, select your ...
Customize RCMS Branding and Application Navigation
OEM settings let distributors present RCMS with their own branding for customers. You can upload a company logo, rename applications in the top navigation bar and arrange the order in which applications appear. This example uses Acme Corp, with ...
View RCMS Notifications
Use RCMS Notifications to read platform announcements, maintenance notices and release notes. The Notifications page keeps past messages together so you can return to a notice after closing it. Before you begin: Sign in to RCMS and select your ...
Manage User Access in an RCMS Company Account
Manage the people who can access your RCMS company account as responsibilities change. On the Users page, you can enable or disable an account and update its assigned role or description. Before you begin: Sign in to the correct company with ...
Manage Your RCMS Company Account
Your RCMS company account brings together the devices, users and settings for your organization. Use the Company Account page to review its details, add a description, set a default company and configure the email account RCMS uses to send ...
View and Export the RCMS User Activity Log
The User Activity Log records actions performed by users in RobustLink. Use it to investigate changes or review who performed an action and when. You can also export the records for a selected period. Before you begin: Sign in to the company you want ...
Create a Role and Set Permissions in RCMS
A role determines which RCMS pages and functions a user can access. Create a custom role when a team needs a specific set of permissions; for example, a monitoring team may need to view devices without changing their configuration. You can then ...
Invite a User to an RCMS Company Account
Invite a colleague to your RCMS company account so they can access its devices and services. Assign a role to control what the person can do. After the invitation is sent, use the Users page to check whether it has been accepted. Before you begin: ...
How to Manually Allocate RCMS Licenses to Your Devices
Overview This guide is designed for new RCMS users who have purchased licenses and need to assign them to specific hardware. Many users assume licenses are automatically linked upon purchase; however, to ensure flexibility, RCMS requires a manual ...
How to Enable Automatic License Renewal in RCMS?
Overview This guide provides step-by-step instructions on how to enable the automatic license renewal feature in the Robustel Cloud Management Service (RCMS). Activating auto-renewal ensures that your device licenses are automatically renewed to ...
How to Buy Licenses and Data Usage Online via RCMS?
Introduction The Robustel Cloud Manager Service (RCMS) allows users to purchase licenses and data packages online through the RCMS platform. This guide outlines the steps to buy additional licenses and data usage based on the provided screenshots ...
How to Integrate RCMS API with Python
Project Setup 1. Create project directory: mkdir rcms_api cd rcms_api 2. Install required dependencies with pip for e.x.: python -m pip install requests 3. Create main client file rcms_client.py: import hashlib import hmac import json import time ...